What Do Clients Expect from a Contractor? How to Fulfill Your Clients’ Expectations

What Do Clients Expect from a Contractor? How to Fulfill Your Clients’ Expectations

Many tradespeople have a dream of starting their own business, whether they are a plumber, an electrician, a bricklayer, or other. And whilst many of these tradespeople do start their own small business, not many succeed; and some fail dramatically because of not having adequate general liability insurance for independent contractors. If you have a particular skill and have decided to begin a business as a contractor, you need to know what your clients expect in order to succeed – and what you can do to fulfill those expectations.

Clients expect you to understand – and mitigate – the risks in your industry

The problem with the contractor industry is that it is laden with risks. Risks are there at every turn, whether it’s not finishing the job on time, making major (or even minor) mistakes, natural disasters or extreme weather disturbances, or the acquisition of resources, etc. Your clients know this, and you should know this as well. The key is finding ways to mitigate these risks and continuing to perform to the best of your ability. One surefire way of reducing risk which your clients will appreciate is by having general liability insurance. This is not just about protecting your business – it’s also about satisfying your clients’ expectations that you are a serious and legitimate contractor.

Clients expect you to have good communication

Managing a project involves a keen eye for detail and good organizational skills, but it’s also about making sure that you communicate well – not just with other workers, but also with your clients. Clients expect you to have effective communication skills, and they expect you to be able to explain a project or task in detail, especially if it’s a complicated or time-consuming endeavor. By effectively communicating and being open with your clients, you ensure the building of trust as well.

Clients expect you to have good planning skills

Planning is not just about creating or developing a good schedule for a task or project – it also involves making decisions on what methods you can and should use, what resources you can organize, and what materials you need and when. Making a good plan starts even before a task or project begins, and it continues throughout the task, on a weekly or a daily basis. Additionally, things will not always go according to plan, as your clients may already know – but it’s how you tackle changes in your planning that will make you stand out as a good contractor.

Being a good contractor is also about being financially responsible – you need to invoice your customers properly, and you need to keep accurate and updated financial records, particularly when it comes to your cash flow. Understand your contract and all its details from top to bottom – this isn’t just for your clients’ protection, but for your protection as well.

Key Components For a House Extension

Key Components For a House Extension

If you have decided that the time is right to look for more space within your home then a home extension is the course of action which I would recommend. This was a dilemma that I was faced with some years ago and the idea of moving home for more space just seemed too much work, too problematic and, with a volatile housing market, potentially too expensive.

I decided therefore that I would extend my home so that we could gain the additional space that we were looking for and if you are considering doing the same thing, I wanted to use my experience to give you an idea of the things that you are going to need to work out.

Budget

Your budget is key to the speed and quality of the extension and whilst you should of course make it as large as possible, don’t forget that you will not money in reserve. These things always run over budget and there is always something that you will have to pay extra for. An example of this was the additional money I had to pay for the brickwork for the house, the original bricks had been discontinued and the guys down at David Montoya stonemakers were able to custom make them for me, an expense which I had not considered. Rsememrb that you’ll also need money for decorations and furnishings once the job is complete so do not go all in.

Planning Permission

Until you are sure that you have the planning permission for your project, the only person that you should have contracted is an architect. The architect will need to be there to plot the design and to tweak and change it so that it is granted permission from the local government. Without this you cannot build so make sure that you invest a lot of time and energy in gaining your permission.

Construction Firm

You should spend a lot of time when making the decision as to which construction firm you will use to carry out the project. Essentially what you are looking for here is a company with an excellent track record for speed an quality, a leader who will regularly inform of you of what is going on and who is always available and a construction firm which charge a fair price for their work. Use reviews from others, personal recommendations and meetings to decipher which is the best.

Stay or Go

Finally you need to consider whether you will stay at home whilst the work is being undertaken or go to a hotel or a family member’s home during this time. There are benefits and disadvantages to both options and it will vary from job to job. My recommendation would be to move out if it is possible, the job will get done quicker and you won’t have to live on a construction site for the duration of the job. The choice is your but decide as early as possible to cause as little upheaval as you can.

Necessary Materials for Your Next Roofing Project

Necessary Materials for Your Next Roofing Project

Usually, it is quite easy to complete a residential roofing product, so long as you have everything properly prepared. If, for instance, you want to complete roofing projects with copper nails, you need to have your nails, your hammer or nail gun, and all your other materials ready, as well as your plan of action. Let’s take a closer look.

Your Materials

First of all, not any material will do. The right one for your needs depends on where you house is located. Of course, your own personal preference is also an important factor, but it should not overrule the recommendations of official contractors and certainly not those of your local building codes. Make sure you check those out before you get started, in other words. Usually, you will be able to use ceramic, concrete, asphalt, wood ,or metal sheeting.

Metal sheeting is almost always permitted, not in the least because it is so versatile. Plus, thanks to modern technology, it can mimic the look of various other materials, including tiles and shingles. Communities the world over have used this to create their roofs because it is also very durable. So long as you choose high quality metal sheets, they can last for as much as 70 years with little maintenance. Even the lower quality ones can last about four decades if looked after properly. Thanks to modern tools and technology, the chance of enlargement through nail holes and because of the environment has been all but eliminated. Plus, the metal sheeting is usually already painted for you as well.

An alternative would be wood, which is commonly found in residential roofing. While beautiful, you do have to invest heavily in maintenance, as it is very easy for wood to rot. Furthermore, there are other things to consider as well. Wood is susceptible to insects and other animals. Some wood is more rain and sun resistant than other types of wood, and some kind can even resist certain animals and insects. This is obviously very important for homeowners.

Then, there is asphalt, which is popular because it is often locally manufactured. Furthermore, it is versatile and can be customized to your specific needs. Asphalt, for instance, can be made to look like wood or slate, or any other material that you like. It is quick to put up asphalt and it is very easy to maintain it, particularly when compared to an organic roof. They also last a lot longer.

Last but not least, there are ceramic materials and concrete, which have been popular roofing materials for a long time. These are somewhat heavier materials compared to other roof products, and this weight is something that you need to think about, since your foundations and load-bearing walls do have to be able to hold them. Concrete and ceramic is also a very good insulator and will last even when exposed to the elements. However, they can’t be too heavy or bulky for obvious reasons.