Inspiration often arrives from strange places. Indeed, progressive entrepreneurs constantly have their eyes peeled looking for new, innovative ways to conduct business and improve their company. And the medical industry is one area where businesses in other fields can seek to learn a few lessons. Because while your business may not have much in common with pharmacies or hospitals on the surface, some basic tenets of good work always remain the same. With that in mind here are three things your company can learn from studying those in medical professions:
Put Your Customers at Ease
Hospitals and dental offices can prove to be locations patients dread to visit –– even if nothing’s wrong with them. However, the best medical waiting rooms go the extra mile to create a comforting and welcoming atmosphere for their visitors. Accoutrements such as vending machines, televisions, and relaxing furniture serves to take some of the nerves out of a trip to the doctor’s. Similarly for companies that deal with face-to-face client/customer interaction often, creating an office where your visitors feel at home is vital to establishing a solid rapport with the people who matter most –– your customers!
Use Top-of-the-Line Tech
No, it’s probably not feasible for your business to spend as much as hospitals or pharmacies spend on medical testing supplies or lab equipment. However, the lesson to be learned here is that in the medical field, nothing goes to waste. Every tech upgrade they purchase goes to good use –– and that precept is essential if you’re going to streamline your business. In addition, pharmacies use premium POS systems to log all of their data correctly –– something to remember if you too run credit-card transactions through a POS. (And for more information on said POS systems, you can check out companies like Retail Management Solutions.)
Employ a Stellar Work Ethic
Ask any medical professional about the hours they have to put forth to do their job, and you’ll likely find that they consider an eight-hour shift to be laughably short. Indeed, the work ethic of those in the medical field is nothing short of admirable. And even though lives aren’t likely to be on the line in your given profession, understanding how to dig deep and work long hours is crucial to success in any situation. That’s why it’s important to spend some time helping your team members stay happy and productive at work. Developing mental fortitude to power through difficult periods isn’t easy –– however, it’s incredibly valuable for ambitious professionals.